Not all computers work better with hardware acceleration, especially those with incompatible drivers.

A couple of users contacted me asking about “white screens” and freezes in Outlook 2013. The simple solution is to disable the hardware acceleration…

We’ve set out to help a customer with automation within their IT department.
Some daily tasks require an elevated prompt, there is no way around it. But it’s not obvious how to check if the current prompt is elevated, or how to elevate the session. So here is a how-to…

Do you ever get that sinking feeling, when you’ve forgotten the root password to your test lab?  Again?

I hate it too!  So I decided to figure out a way around it, using a work around…

I received an inquiry from one of my mid-size (100-200 users) customers today. They’ve been planning on implementing a new online service which requires the latest Java version.

The clients have a large quantity of outdated versions of Java, which needed to be uninstalled before we deployed the newest version.
They are currently running Windows 7 and Windows 8, so somewhat modern operative systems.

Lately we’ve been getting a lot of inquiries regarding Azure Backup. One customer tried to set up the Microsoft Azure Recovery Services (MARS) agent, they experienced a problem where the backup job fails immediately…