Recently the Helpdesk have been getting cases about slow delivery times due to Office 365 ATP Safe Attachments. We have created a script to retrieve the data from Exchange Online, and then used Power BI to visualize it.

In the last couple of weeks I’ve been noticing that clicking the “Downloads” folder in Windows Explorer took a long time to load.
After a bit of research, it turns out Windows 10 tries to guess…

Not all computers work better with hardware acceleration, especially those with incompatible drivers.

A couple of users contacted me asking about “white screens” and freezes in Outlook 2013. The simple solution is to disable the hardware acceleration…

When installing the Azure Backup Agent you need to supply your vault credentials.
If doing so incorrectly you will get the following error…

We’ve all been there, wireless passwords tend get lost.

There are several tools to retrieve the missing information, but I strongly believe that the less stuff you download from the web, the safer you are. So why not use the built in functions instead?