Hash mismatch with SCCM Application – Jocha

I’ve been troubleshooting an issue with a package/client for a while now, and frankly I’m stuck.
I have been able to install the package on some clients, but not all.

The environment is SCCM 2012 on a Windows 2008 R2 fully patched. Client is Windows 7 fully patched.
The application is Office 2010 Pro Plus.

Below are some logs/screenshots I took from my broke client.

DataTransferService.log

CDTSJob::HandleErrors: DTS Job '{CE756AEF-1782-491F-963A-B18534222F6D}' BITS Job '{D5DAD99C-1885-44BA-AC0A-8EF5324B7425}' under user 'S-1-5-21-2939975271-727334413-528416322-1104' OldErrorCount 9 NewErrorCount 10 ErrorCode 0x80072EFE

CDTSJob::HandleErrors: DTS Job ID='{CE756AEF-1782-491F-963A-B18534222F6D}' URL='http://SCCM2012.DOMAIN.LOCAL:80/SMS_DP_SMSPKG$/Content_e474530a-9ee6-4f5b-b071-8a3e8bbe9ed9.1' ProtType=1

CDTSJob::HandleErrors: DTS Job '{CE756AEF-1782-491F-963A-B18534222F6D}' BITS Job '{D5DAD99C-1885-44BA-AC0A-8EF5324B7425}' under user 'S-1-5-21-2939975271-727334413-528416322-1104' OldErrorCount 10 NewErrorCount 11 ErrorCode 0x80072EFE

CDTSJob::HandleErrors: DTS Job ID='{CE756AEF-1782-491F-963A-B18534222F6D}' URL='http://SCCM2012.DOMAIN.LOCAL:80/SMS_DP_SMSPKG$/Content_e474530a-9ee6-4f5b-b071-8a3e8bbe9ed9.1' ProtType=1

CDTSJob::HandleErrors: DTS Job '{CE756AEF-1782-491F-963A-B18534222F6D}' BITS Job '{D5DAD99C-1885-44BA-AC0A-8EF5324B7425}' under user 'S-1-5-21-2939975271-727334413-528416322-1104' OldErrorCount 11 NewErrorCount 12 ErrorCode 0x80072EFE

CDTSJob::HandleErrors: DTS Job ID='{CE756AEF-1782-491F-963A-B18534222F6D}' URL='http://SCCM2012.DOMAIN.LOCAL:80/SMS_DP_SMSPKG$/Content_e474530a-9ee6-4f5b-b071-8a3e8bbe9ed9.1' ProtType=1

DTSJob {CE756AEF-1782-491F-963A-B18534222F6D} in state 'RetrievedData'.

DTSJob {CE756AEF-1782-491F-963A-B18534222F6D} successfully completed download.

DTSJob {CE756AEF-1782-491F-963A-B18534222F6D} in state 'NotifiedComplete'.

DTS job {CE756AEF-1782-491F-963A-B18534222F6D} has completed:
	Status : SUCCESS
	Start time : 11/07/2012 12:54:41
	Completion time : 11/07/2012 13:37:14
	Elapsed time : 405 seconds

CAS.log

Computed hash: C665ABF88D77DB1EBB34A44A5CCD642F7228D0851A78936CABD9A86D4CCC157C

Download failed for content Content_e474530a-9ee6-4f5b-b071-8a3e8bbe9ed9.1 under context S-1-5-21-2939975271-727334413-528416322-1104, error 0x80091007

Download failed for download request {51191187-03F2-4E5A-B852-BD6829BE362A}

Raising event:
[SMS_CodePage(850), SMS_LocaleID(1053)]
instance of SoftDistHashMismatchEvent
{
	ClientID = "GUID:255DF137-47EE-4D38-8596-A56AB905D5E7";
	DateTime = "20121107123734.890000+000";
	MachineName = "CLIENT001";
	PackageId = "Content_e474530a-9ee6-4f5b-b071-8a3e8bbe9ed9";
	PackageName = "Content_e474530a-9ee6-4f5b-b071-8a3e8bbe9ed9";
	PackageVersion = "1";
	ProcessID = 3044;
	SiteCode = "MAR";
	ThreadID = 836;
};

Successfully raised SoftDistHashMismatchEvent event.

Releasing content request {51191187-03F2-4E5A-B852-BD6829BE362A}

What I ended up doing was to remove the DPs and DP Groups from my Applications.
Then going to the Application, go to the Deployment Types tab, right-click and press Update Content.
This will update the package to a new revision.

Once this is done Distribute content to your DP Group.

** UPDATE 2013-01-14 **

I have been running into this issue again and it seems as though even the application/package does not have hash issues you will still run into this error message.
It does not seem to be a DATA issue but rather a TRANSFER problem for me. Verify that Antivirus, Firewall or accelerators have been deactivated.

I have done some extensive troubleshooting and it seems that ESET NOD32 was the reason behind the issues I ran into. I have uninstalled the client on my workstations and all packages are getting distributed and installed correctly.
It seems that the HIPS-feature in NOD32 client version 5 was the reason behind these issues.

If this does not help I recommend that you try uninstalling the following KB’s.
They have been reported to screw with HTTP/HTTPS transfers..

Run the following command to uninstall (you need to reboot afterwards):

wusa /uninstall /kb:2735855 /quiet /norestart
wusa /uninstall /kb:2750841 /quiet /norestart