We’ve set out to help a customer with automation within their IT department.
Some daily tasks require an elevated prompt, there is no way around it. But it’s not obvious how to check if the current prompt is elevated, or how to elevate the session. So here is a how-to…

We’ve been upgrading a customers environment… for one of their workstation configurations they didn’t want the computers to lock on idle, which is enforced by default.

Not all computers work better with hardware acceleration, especially those with incompatible drivers.

A couple of users contacted me asking about “white screens” and freezes in Outlook 2013. The simple solution is to disable the hardware acceleration…

I have been struggling a bit with adding .NET Framework 3.5 on a few systems (and reference image for MDT). The posts on MSDN and TechNet are good, but not always crystal clear.

Here is how I solved the issues we were experiencing…

I received an inquiry from one of my mid-size (100-200 users) customers today. They’ve been planning on implementing a new online service which requires the latest Java version.

The clients have a large quantity of outdated versions of Java, which needed to be uninstalled before we deployed the newest version.
They are currently running Windows 7 and Windows 8, so somewhat modern operative systems.